ISSUE
Many LGOs have not updated or amended their internal service organization structures for years, resulting in outdated roles and responsibilities incompatible with current regulations and standards as of January 2024. This leads to inefficiencies with respect to the administration’s goals, staff qualifications, and modern knowledge requirements.
SOLUTION
The Independent Evaluation and Development Department for Internal Service Organizations at Lever Development Consultants S.A. has developed tools and techniques for creating modern internal service structures, effective consultation between staff and administration, and citizen feedback collection where necessary.
The company also enables comparison and adoption of best practices developed with multiple LGOs across the country.
RESULT
Support at all stages of internal organization development ensures unanimous approval by all LGO staff when the time comes for its adoption, incorporating modern efficiency and job management standards.
