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Internal audit, as defined in the International Standards on Internal Auditing, is a professional and independent evaluation function that provides information and advice on management practices and activities at the level of the ministry/organisation. It contributes to improving the overall effectiveness and efficiency of government functions, transparency of the decision-making process by providing senior management and elected public officials with assurance on the design and operation of governance, risk management and control processes within their organisations.

THE ISSUE

  • Lack of documented procedures and tasks per department
  • Lack of a scientifically structured organisation chart
  • Lack of job descriptions with clear separation of duties
  • Lack of target setting at departmental and staff level
  • Inability of management to exercise control
  • Lack of a feedback mechanism on the effectiveness of procedures
  • Low level of transparency
  • High level of financial risks (material deprivation, loss of claims, wasteful management)
  • Low level of information to citizens on the efficiency of public services

SOLUTIONS

  • Mapping of processes with emphasis on those with a financial impact
  • Establishment of a Risk Register with detailed description and assessment
  • Control of processes and their controls 
  • Establishment of effective controls
  • Regular, ad-hoc and periodic audits in line with changing needs
  • Annual and periodic internal audit reports
  • Identification of weaknesses and threats to management
  • Clearly defined organisational structure

RESULT

  • Transparent and efficient procedures 
  • Increased productivity due to clearly defined tasks
  • Minimisation of financial risks
  • More efficient operations
  • Legal and regulatory compliance
  • Production of systematic and quality information
  • Optimal decision making by management
  • Transparency within the organisation
  • Development of the organisation’s resilience to external factors
  • Increase in citizens’ confidence in public services and organisations

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