A smart city means “a better quality of life for all residents, while minimising resource consumption, through the adoption of integrated innovative solutions and technologies”.
THE ISSUE
- Complexity of procedures and delays in serving the citizen
- Poor management and reduced functionality of the urban environment
- Inadequate and fragmented use of New Technologies in the local authorities as a result of the lack of relevant knowledge of human resources, especially those who are institutionally responsible for decision-making.
- The lack of staff, lack of expertise and incomplete knowledge of the conditions and requirements of the relevant digital transformation calls for proposals results in the submission of proposals that are deficient and misdirected
THE SOLUTIONS
Advice on setting up the framework and guidance on the detailed planning and timely scheduling of the actions necessary to mature digital transformation projects, so that they can secure funding and be implemented.
THE RESULT
- Digital transformation helps to reduce bureaucracy, simplify processes, control final results more effectively and save time.
- The appropriate use of New Technologies in municipalities could further expand the functional, administrative and operational capabilities of human resources and make their work more efficient and effective.
- As a smart city, the municipality will be a place where traditional services will become more efficient, using digital and telecommunication technologies, for the benefit of residents, visitors and businesses.
- To improve the quality of decisions and services, empower the citizen (citizen participation improves service, daily life, ensures control and transparency of the municipality’s management), facilitate public participation, contribute to the promotion and enhancement of local development and enable the exploitation and development of programmes and actions.
